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Job Description
Join Citizens as a Teller and make a real difference for customers by providing exceptional service and personalized financial solutions. You'll engage with customers, educate them on products, and help them achieve their financial goals while enjoying comprehensive benefits and career growth opportunities.
Key Responsibilities
Greet customers in the lobby
Demonstrate the use of mobile app and ATMs
Provide personalized advice and solutions
Educate customers about Citizens products
Follow financial policies and procedures
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience
Strong listening and communication skills
Ability to problem solve and provide solutions
Customer-centric
Comfortable with using digital technology
Ability to work branch hours including weekends and evenings
Preferred Qualifications
1 year of experience processing transactions (cash and/or digital payments)
Motivates others through collaboration
Process-oriented and detail-oriented
Benefits & Perks
Comprehensive health care coverage (medical, dental, vision)401K with corporate matchTuition assistanceMental health and wellbeing programsDiscounts on student loan refinancing4 hours of paid volunteer time annually