Join DriveTime as a Loan Advisor, where you'll help customers navigate their auto loans while building meaningful relationships. This role offers a chance to make a real impact on customer journeys to vehicle ownership in a supportive, growth-oriented environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Educate and build relationships with customers regarding payment options
Monitor and follow up on loan repayment agreements
Assist customers with debt repayment plans
Utilize multiple systems for account management
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and vacation timeIn-house gymGame room and social events