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Job Description
Join Optum as a Patient Care Coordinator and play a vital role in improving health outcomes by delivering exceptional customer service and supporting the care team. Enjoy a supportive culture that prioritizes inclusion and career development while making a significant impact in the community.
Key Responsibilities
Obtain accurate and updated patient information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Answer incoming and outgoing telephone calls
Perform referral documentation promptly
Schedule and track patient appointments
Ensure compliance with patient confidentiality and HIPAA
Participate in planning and implementing care
Required Qualifications
High School Diploma/GED (or higher)
1+ years of healthcare related experience
Preferred Qualifications
1+ years of experience in a medical front office position
Knowledge of Epic EMR software
Ability to learn new software (EPIC/EMR)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Benefits & Perks
Paid Time Off (PTO)Medical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus Program