As a Client Relationship Manager at Cognizant, you'll be a key contributor to the company's IT and Consulting Business in the Banking & Financial Services sector. You'll lead day-to-day activities for assigned accounts, ensuring client satisfaction and driving account growth through strategic relationships and solutions.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand the client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs and proactive bids for renewals and expansions
Track BFS industry trends and propose solutions
Serve as day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Required Qualifications
Minimum 10 years of experience in a client facing role in a consulting firm or account/engagement management
Experience managing Client P&L of $15+ million
Excellent ability to influence and communicate with business stakeholders up to the C-Suite
Ability to interface at all levels of an organization
Excellent oral and written communication skills and executive presentation skills
Bachelor’s degree
Preferred Qualifications
MS or MBA degree
Strong background in project environment and application development in BFS vertical
Proven ability to contribute to new business development
Detail oriented and able to manage complex assignments
Demonstrable problem-solving abilities
Flexibility to work among diverse corporate environments
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan