Join Cooper University Health Care as an Authorization Specialist, where you'll play a vital role in financially clearing services and ensuring smooth communication between patients and insurance providers. This position offers competitive compensation and comprehensive benefits, along with opportunities for professional growth.
Key Responsibilities
Financially clear scheduled inpatient and outpatient services
Verify insurance eligibility and plan benefits
Contact patients to obtain updated insurance information
Validate coordination of benefits between insurance carriers
Explain insurance plan coverage and benefits to patients
Secure insurance authorizations and pre-certs for patient services
Create referrals for patients having a Cooper PCP
Collect and process patient liability payments prior to service
Provide clear documentation in systems
Communicate daily with insurance companies, internal customers, providers, and patients
Required Qualifications
High School Diploma or equivalent
2 years insurance verification or registration experience in a hospital or physician office
Skilled in use of computers and software applications (Microsoft Word, Excel, Outlook, Access)
Basic knowledge of medical diagnoses and procedural codes
Excellent verbal and written communications skills
Preferred Qualifications
Working knowledge of medical insurance plans & products
Coordination of benefits guidelines
Requirements for authorizations, pre-certifications and referrals
Proficiency in working with payor online portals
Experience working in a high volume call center
Proficiency in IDX Flowcast, Imagecast, and EPIC EMR systems
Benefits & Perks
Health insuranceDental insuranceVision insuranceLife insuranceDisability insuranceRetirement planOpportunities for career growth through professional development