Join GEICO as an Insurance Unit Manager/Supervisor in Tampa, FL, where you'll lead and develop a high-performing team in the insurance industry, driving exceptional service and customer satisfaction. Benefit from a supportive culture and a rewarding career with competitive compensation and growth opportunities.
Key Responsibilities
Lead, mentor, and inspire a team to deliver exceptional service
Guide team members in resolving complex customer inquiries and claims
Monitor and evaluate team performance using KPIs
Hold the team accountable for achieving results and compliance
Address escalated customer concerns with professionalism
Collaborate with leadership to implement process improvements
Required Qualifications
Minimum of 1 year of supervisory experience in the property and casualty insurance industry
Active Property & Casualty Insurance License or Personal Insurance License (preferred)
Proven ability to motivate and develop high-performing teams
Strong results orientation
Excellent interpersonal and communication skills
Preferred Qualifications
Expertise in property and casualty insurance
Ability to analyze data and metrics
Collaborative mindset with a commitment to inclusivity
Benefits & Perks
Comprehensive healthcare and well-being support401(k) plan with a 6% matchHybrid work model (80% in-office, 20% remote)Professional growth opportunities including training programsLicensing and continuing education at no cost