Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Summersville, WV
26 days ago
$16/hour
Job Description
Join TTEC as a remote Bilingual Customer Service and Sales Representative, where you will assist customers while being trained and paid to become a licensed healthcare insurance agent. Enjoy a supportive work culture and a robust benefits package, making a real difference in customer experiences.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional customer needs and help them to upgrade products or services
Required Qualifications
Bilingual in English and Spanish
18 years or older
Legally authorized to work in the United States
Minimum six (6) months sales experience
High school diploma or equivalent
Strong customer service orientation
Strong computer navigation skills
Integrity to follow HIPAA guidelines
High speed internet (>25 mbps download and 10 mbps upload)
Benefits & Perks
FREE licensing course and paid study timeAll state licensing exam fees coveredBase wage of $16/hour while studying for the examPerformance-based bonuses after licensingHealthy benefits package including PTO and tuition reimbursement