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Transfer Center Coordinator

REACH Medical Holdings

North Highlands, CA
6 days ago
$21.50 per hour

Job Description

Join REACH Medical Holdings as a Transfer Center Coordinator, where you'll play a crucial role in coordinating emergency and non-emergency patient transfers. This full-time position offers immediate hiring and a chance to make a difference in patient care through effective communication and coordination.

Key Responsibilities

  • Answer emergency and non-emergency transport telephone lines and coordinate all requests for transfer and transport
  • Gather pertinent information to process patient transfer requests and arrange transportation
  • Demonstrate compliance with established policies and procedures
  • Learn and comply with local EMS policies, procedures, processes, and protocols
  • Coordinate with Physicians, Case Managers, and facility staff to effectively document consults and transfer requests
  • Track and monitor the location and status of ground and air ambulances
  • Participate in quality assurance (QA) and Continuous Quality Improvement (CQI) programs

Required Qualifications

  • High School diploma or equivalent
  • Knowledge of medical terminology required

Preferred Qualifications

  • Two-year degree in a related field preferred
  • Current or previously held EMT certification, Medical Assistant, Case Manager or equivalent education/experience preferred
  • 6 months to 1 year prior experience in the health care environment preferred
  • 1 year customer service experience preferred
  • EMS dispatch experience preferred
  • Computer-based phone systems, VOIP/Digital

Benefits & Perks