Join Optum as an Associate Patient Care Coordinator in Dunedin, FL, where you will play a vital role in improving health outcomes by connecting patients with necessary care and resources. You'll enjoy a culture of inclusion, talented colleagues, and opportunities for career development.
Key Responsibilities
Greets patients as they arrive and manages wait time
Complete check-in and check-out tasks including insurance verification and document copying
Collects co-payments, co-insurance, and deductibles
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments and procedures
Manages medical records and correspondence
Establishes and maintains effective working relationships with patients and employees
Performs all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or healthcare environment
Intermediate level of proficiency with Microsoft applications
Preferred Qualifications
1+ years of experience working in medical front office / Urgent Care
Prior experience with EMR computer applications
Working knowledge of medical terminology
Working knowledge of general office procedures
Bilingual Polish/English
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution