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Senior Fraud Risk Management Director (Hiring Immediately)

USAA

Colorado Springs, CO
1 month ago
$164,780 - $296,610

Job Description

Join USAA as a Senior Director of Fraud Risk Management, where you'll lead the fraud strategy and policies to protect our members from evolving fraud threats. Collaborate with stakeholders and drive initiatives that align with USAA's mission of financial security for the military community.

Key Responsibilities

  • Develop and implement fraud policies and procedures
  • Lead a team executing the fraud strategic plan
  • Monitor industry trends and emerging fraud risks
  • Communicate and align business strategies with company goals
  • Anticipate and recognize fraud trends for proactive solutions
  • Manage fraud case management systems
  • Build and oversee a team through recruiting and performance management
  • Ensure risks are identified and controlled in compliance with policies

Required Qualifications

  • Bachelor’s degree or 4 years of related experience
  • 8 years of experience in financial crimes
  • 3 years of direct team lead or management experience
  • Expert experience developing and implementing fraud policies
  • Comprehensive understanding of business requirements and technology solutions
  • Knowledge of data analysis tools and SQL, SAS, BI tools
  • Extensive knowledge of bank laws and regulations
  • Strong written and verbal communication skills
  • Experience collaborating with stakeholders

Preferred Qualifications

  • US military experience
  • Over 5 years of experience designing and implementing fraud rules
  • Experience in rules analysis to identify trends

Benefits & Perks

Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays and volunteer hoursWellness programsCareer path planning and continuing education