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Job Description
Join Optum as an Associate Patient Care Coordinator and make a direct impact on health outcomes. You'll engage with patients, handle administrative tasks, and ensure a welcoming environment while enjoying a culture of inclusion and growth.
Key Responsibilities
Greets patients and manages wait times
Completes check-in and check-out tasks including verification and pre-authorizations
Collects co-payments and manages cashier box
Processes walk-in patients and visitors
Maintains cleanliness of lobby area
Answers phones and schedules appointments
Manages medical records and correspondence
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience with communication and providing customer service both in person and via phone
Beginner level of knowledge of general office procedures
Beginner level of knowledge of Microsoft applications (Outlook, Excel)
Preferred Qualifications
Prior experience with EMR computer applications
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution