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Customer Service Advisor

USAA

Glendale, AZ
13 days ago
$54,550.00 - $97,750.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor, where you'll empower members with tailored insurance solutions in a collaborative sales environment. Enjoy extensive training, competitive benefits, and the chance to positively impact the military community.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Maintain relationships between members and insurance carriers
  • Classify business risks and provide risk management solutions
  • Research industry trends and regulatory environment
  • Calculate Insurance to Value (ITV) for various property types

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 2 years of insurance sales and service experience
  • 1 year of experience in a Commercial Insurance agency
  • Valid Property and Casualty insurance license
  • Excellent communication and customer service skills

Preferred Qualifications

  • 4 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment
  • Active P&C General Lines License for home state

Benefits & Perks

Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hours