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Job Description
Join USAA as a Customer Service Advisor, where you'll empower members with tailored insurance solutions in a collaborative sales environment. Enjoy extensive training, competitive benefits, and the chance to positively impact the military community.
Key Responsibilities
Advise business owners on insurance and risk management
Maintain relationships between members and insurance carriers
Classify business risks and provide risk management solutions
Research industry trends and regulatory environment
Calculate Insurance to Value (ITV) for various property types
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of insurance sales and service experience
1 year of experience in a Commercial Insurance agency
Valid Property and Casualty insurance license
Excellent communication and customer service skills
Preferred Qualifications
4 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Active P&C General Lines License for home state
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hours