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Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USA

TTEC

Phoenix, AZ
29 days ago
$24/hour - $28/hour

Job Description

Join TTEC as a Bilingual Licensed Healthcare Insurance Agent and play a key role in providing exceptional customer experiences. This fully remote position allows you to support individuals by helping them understand their health coverage and finding the best solutions to meet their needs.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting the right products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional needs customers may have and help them upgrade products
  • Complete the sale or renewal of a health plan

Required Qualifications

  • Current Health insurance license in your state of residence
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Strong customer service orientation (empathy, compassion and listening skills)
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits & Perks

Full-time regular positionsPerformance-based bonusPTOTuition reimbursementHealth and wellness incentivesAll license fees covered by TTECContinuing education paid by TTEC