This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Patient Registration Specialist and play a vital role in patient admissions at The University of Arizona Cancer Center. You'll be the first point of contact, ensuring smooth registration processes while providing compassionate care and support to patients and their families.
Key Responsibilities
Communicate with patients and families to complete the registration process
Respond to inquiries from patients and caregivers compassionately
Obtain benefits and insurance verification
Collect point of service cash, co-pays, deductibles, and coinsurance
Perform accurate computer data entry and document scanning
Organize and schedule patient services and appointments
Register and pre-register patients for various cases
Work with Patient Registration and Electronic Medical Record systems
Generate, review, and analyze patient data reports
Required Qualifications
High School Diploma/GED
2+ years of experience in a Hospital Patient Registration Department, Physician office, or any medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Ability to work day shifts, Monday through Friday 7am - 5pm
Preferred Qualifications
Bilingual fluency with English & Spanish
Working knowledge of facility pricing structure and cost estimates
Knowledge of ICD9 (10) and CPT terminology
Understanding of Medical Terminology
Previous experience in collecting patient copays, deductibles, etc.