Join Sanofi as a Digital Consumer Experience Strategy Lead to shape innovative digital solutions that improve healthcare accessibility and reliability. You will develop and implement CX strategies, collaborate with cross-functional teams, and inspire transformational change in the healthcare landscape.
Key Responsibilities
Deliver CX strategy across digital products
Ensure CX Strategy meets milestones
Work with team members to define overall user experience strategy
Lead a team of CX Strategy employees and contractors
Mentor and empower the team
Integrate CX Strategy within the digital development process
Advocate for CX within partner organizations
Required Qualifications
Strong analytical skills
Strong communication and presentation skills
Strategic planning for CX
Strong business acumen
Digital product management skills
CX Measurement frameworks knowledge
Solid understanding of consumer experience strategy
International experience
High EQ to manage stakeholders
Bachelor's degree or equivalent work experience
Preferred Qualifications
Master’s degree in relevant field
Strong hands-on CX/UX strategist experience
Familiarity with pharma/health technology
English communication skills on a professional level
Benefits & Perks
Health and wellbeing benefits including high-quality healthcarePrevention and wellness programsAt least 14 weeks’ gender-neutral parental leaveOpportunities for career growth and development