Join MassMutual as a Systems Consultant and leverage your expertise in Clarity PPM to provide critical support and guidance for project implementations. You'll engage with various teams and stakeholders to ensure smooth operations while enhancing user training and documentation.
Key Responsibilities
Align to MM On Shore working hours for user support of Clarity PPM projects
Maintain and update documentation for system configurations and user guides
Collaborate with teams and stakeholders for implementation of Clarity solutions
Support Instructor led training for users
Manage, schedule, and track Project and BAU work efforts within the PPM team
Work closely with stakeholders to define and align on requested work efforts
Support User service requests related to the Clarity Platform
Support the Forecast and Annual Budget processes
Required Qualifications
High Diploma or GED
5+ years with Clarity PPM or comparable experience
2+ years with JIRA or comparable experience
3+ years with MS Excel or comparable experience
Preferred Qualifications
Experience with MassMutual’s enterprise tools of Ariba, SAP, Workday
Experience documenting and supporting user requests