As a Branch Manager at Citizens, you will lead your team to exceed customer expectations, drive sales growth, and foster a strong, customer-centric culture. Your role includes coaching and developing talent while engaging with the community to enhance customer relationships.
Key Responsibilities
Lead branch performance and sales growth
Create a customer-centric culture
Develop and coach team members to meet goals
Communicate business priorities effectively
Engage with the local community to build relationships
Required Qualifications
High School diploma or equivalent
Leadership experience in a high-volume branch environment
4 years sales management experience in Retail or Branch Banking
Successful record of meeting sales goals and deadlines
Drive exceptional customer experience
Maintain strong partnerships with community organizations
Compliance with SAFE Act requirements
Preferred Qualifications
Associate’s or Bachelor’s degree
Experience in Retail banking
Talent sourcing & assessment skills
Benefits & Perks
Access to training and tools for career growthSupportive and collaborative work environment