Join Optum as an Associate Patient Care Coordinator in Syosset, NY, where you'll play a vital role in delivering excellent patient care. You'll work with a dedicated team to ensure smooth operations and enhance the patient experience in a dynamic healthcare environment.
Key Responsibilities
Obtain accurate and updated patient information
Perform insurance verification on the date of service
Check In / Check Out patients
Complete patient requests
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Follow collections procedures
Perform referral documentation promptly
Provide effective communication to patient / family team members and healthcare professionals
Comply with administrative policies to ensure quality of care
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Ability to cover other offices if needed
Preferred Qualifications
1+ years of experience in a medical front office position
Experience working with an electronic health record (EPIC)
Beginner level of computer proficiency (multi-tasking through multiple applications)
Knowledge of Medical terms
Knowledge of insurance carriers and managed care plans
Bilingual in English and Spanish
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits