Join Afni as a Bilingual Spanish Customer Service Representative and provide exceptional service to customers seeking insurance solutions. Leverage your bilingual skills to assist policyholders, educate them on products, and customize solutions to meet their needs. Enjoy a full-time role with competitive pay and extensive benefits in a stable company.
Key Responsibilities
Take inbound calls and conduct consultations to identify customers' needs
Educate customers on insurance products and identify opportunities for additional sales
Effectively communicate coverages and solutions using provided resources
Research and resolve inquiries regarding insurance and service-related issues
Engage with a diverse range of customers and provide customized assistance
Required Qualifications
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Benefits & Perks
Full-time hours with a 40-hour work weekJob stability since 1936Paid Time OffMedical, Dental, and Vision InsuranceTuition ReimbursementLucrative Referral ProgramCareer Growth opportunitiesAnnual Performance Reviews