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Job Description
Join Engineering Excellence as a Service Technician I, where you'll provide diagnostic and service work on commercial HVAC systems. Enjoy competitive pay, generous PTO, and numerous benefits while making a significant impact on customer satisfaction and equipment reliability.
Key Responsibilities
Diagnoses and performs services on HVAC equipment
Analyzes and resolves customer problems
Inspects equipment for potential issues
Completes maintenance and cleaning as needed
Records information on customer calls
Communicates with dispatch for status updates
Delivers excellent customer service
Promotes products and services to customers
Required Qualifications
High school diploma or GED
2 to 5 years’ experience in HVAC with technical training certification
Valid licensing or certification as required by laws
EPA and safety certifications
Skilled at servicing HVAC equipment
Proficient mechanical aptitude
Effective communication skills
Valid driver’s license with acceptable driving record
Preferred Qualifications
Ability to work flexible hours and on-call shifts
Effective time-management and organizational skills
Ability to work in various environmental conditions
Benefits & Perks
Competitive payGenerous PTO (19 days in the first year, 24 days after 2 years)No layoffs during slow seasonMedical, Dental, and Vision InsuranceCompany-provided smartphone, tablet, uniform plan, and tool replacementInternal Training Academy401(k) Retirement Savings Plan with company matchingCompany-paid Life InsuranceShort-term and Long-term disability insurance optionsSupplemental benefit programs (e.g., legal advice, pet insurance)