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Emergency Department Patient Registration Representative - Owensboro, KY

Optum

Owensboro, KY
16 days ago
$16.00 - $27.69

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as an Emergency Department Patient Registration Representative, where you'll play a vital role in improving community health outcomes. Enjoy a supportive environment with comprehensive training and competitive pay, while helping patients navigate their healthcare journey.

Key Responsibilities

  • Greet patients and coordinate patient flow to reduce wait times
  • Assist patients with intake processes
  • Process walk-in patients and visitors
  • Confirm eligibility and verify insurance benefits
  • Ensure accurate demographic and billing information entry
  • Schedule appointments using computerized scheduling programs
  • Explain financial responsibilities for services received
  • Counsel patients regarding insurance benefits and payment options
  • Accept payments and co-pays
  • Communicate effectively with patients, insurance companies, and team members

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • Ability to work any full-time shift between 7:00 AM - 3:30 PM
  • Must be 18 years of age or older

Preferred Qualifications

  • 1+ years of related work experience, including data entry
  • Experience in emergency department
  • Working knowledge of medical office procedures and medical terminology

Benefits & Perks

Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance)