Emergency Department Patient Registration Representative - Owensboro, KY
Optum
Owensboro, KY
16 days ago
$16.00 - $27.69
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Job Description
Join Optum as an Emergency Department Patient Registration Representative, where you'll play a vital role in improving community health outcomes. Enjoy a supportive environment with comprehensive training and competitive pay, while helping patients navigate their healthcare journey.
Key Responsibilities
Greet patients and coordinate patient flow to reduce wait times
Assist patients with intake processes
Process walk-in patients and visitors
Confirm eligibility and verify insurance benefits
Ensure accurate demographic and billing information entry
Schedule appointments using computerized scheduling programs
Explain financial responsibilities for services received
Counsel patients regarding insurance benefits and payment options
Accept payments and co-pays
Communicate effectively with patients, insurance companies, and team members
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
Ability to work any full-time shift between 7:00 AM - 3:30 PM
Must be 18 years of age or older
Preferred Qualifications
1+ years of related work experience, including data entry
Experience in emergency department
Working knowledge of medical office procedures and medical terminology
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance)