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Customer Service Advisor

USAA

Glendale, AZ
13 days ago
$43,680.00 - $76,610.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor where you will empower business owners with tailored insurance solutions. Benefit from extensive training and a supportive work culture while making a meaningful impact in the military community.

Key Responsibilities

  • Resolve customer needs using a consultative approach
  • Build and maintain relationships with members, nonmembers, and insurance carriers
  • Ensure compliance with insurance standards
  • Research industry trends and regulatory environment
  • Calculate Insurance to Value on various property types
  • Document accurately to limit Errors & Omissions exposure

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 1 year of insurance sales and service experience or experience in commercial insurance
  • Valid Property and Casualty insurance license

Preferred Qualifications

  • 2 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays plus 16 paid volunteer hoursWellness programs