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Job Description
Join USAA as a Customer Service Advisor where you will empower business owners with tailored insurance solutions. Benefit from extensive training and a supportive work culture while making a meaningful impact in the military community.
Key Responsibilities
Resolve customer needs using a consultative approach
Build and maintain relationships with members, nonmembers, and insurance carriers
Ensure compliance with insurance standards
Research industry trends and regulatory environment
Calculate Insurance to Value on various property types
Document accurately to limit Errors & Omissions exposure
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience or experience in commercial insurance
Valid Property and Casualty insurance license
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays plus 16 paid volunteer hoursWellness programs