Part Time Patient Access Representative Associate - Hastings, MN
Optum
Hastings, MN
16 days ago
$16.00 - $28.85
Job Description
Join Optum as a Part-Time Patient Access Representative in Hastings, MN, where you'll be the welcoming face for patients, assisting with registration and ensuring they receive the care they need. This role offers an opportunity to make a positive impact on health outcomes and contribute to a culture of diversity and inclusion.
Key Responsibilities
Greets and welcomes patients in person
Collects demographic and insurance information
Checks in or interviews patients to complete appropriate paperwork
Directs patients to their appointment or procedure
May assist in scheduling add-on appointments
Verifies eligibility and benefits information for payers
Obtains signatures from patients as needed
Collects co-pay or deductibles and responds to financial assistance questions
Uses resources, tools, and procedures to complete accounts in assigned work queues
Assists patients in the completion of request for information forms
May gather medical record information from all departments
Required Qualifications
6+ months of customer service experience in an office/hospital setting
Intermediate level of proficiency with Microsoft Office products
Ability to work Monday - Thursday, from 9:00am - 1:00pm
Ability to work every other weekend, from 6:30am - 3:00pm
Ability to work standard daytime hours for the first 3 weeks after hire
Must be 18 years of age or older
Preferred Qualifications
Revenue cycle experience
General office experience
Flexibility to occasionally work other shifts as business requires
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution