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Auto Damage - Claims Adjuster

Progressive

East Orange, NJ
1 day ago
$77,940 - $95,300

Job Description

Join Progressive as an Auto Damage Claims Adjuster, where you'll manage the repair process and serve as the primary contact for customers. Your expertise will ensure efficient claims handling and exceptional service.

Key Responsibilities

  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Required Qualifications

  • Minimum of four years relevant work experience with one year appraisal/estimatics or insurance experience
  • Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver’s license and auto insurance

Preferred Qualifications

  • Leadership skills
  • Conflict management skills
  • Strong attention to detail
  • Passion for providing excellent customer service

Benefits & Perks

401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave, short & long-term disabilityParental & family leave; military leave & payCareer development & tuition assistance