Join Conduent as a Benefits Customer Service Representative, where you'll provide vital support in helping individuals navigate their health benefits. This role offers a chance to make a meaningful impact while being part of a supportive team in a dynamic work environment.
Key Responsibilities
Help people by taking calls and actively listening about employee health benefits.
Manage a steady volume of incoming calls from customers while navigating through multiple systems.
Create positive experiences for customers and clients through excellent customer service.
Required Qualifications
Excellent communication skills
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Must be 18 years or older
Must pass a background check
Willingness to work onsite in Chesapeake, VA
Benefits & Perks
Medical, dental, and vision insurancePaid trainingConsistent work schedulePaid holidays and paid time off (PTO)Retirement savings plan