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Associate Patient Care Coordinator - Plainview, NY

Optum

East Meadow, NY
2 days ago
$16.00 - $27.69

Job Description

Join Optum as an Associate Patient Care Coordinator in Plainview, NY, where you'll support healthcare teams, ensure patients receive excellent service, and contribute to achieving clinical and operational goals. This role is perfect for those with a passion for patient care and a desire to work in a dynamic environment.

Key Responsibilities

  • Obtain accurate and updated patient information
  • Perform insurance verification on the date of service
  • Obtain patient signatures for required documents
  • File and maintain medical records
  • Confirm and schedule appointments
  • Follow Cash Security policies and procedures
  • Perform referral documentation promptly
  • Schedule and track patient follow-up services
  • Communicate effectively with patients and healthcare team
  • Comply with administrative policies and maintain patient confidentiality
  • Demonstrate precision in handling documents and electronic charts

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare-related experience
  • Intermediate level of computer proficiency (Microsoft Outlook, Excel, and Word)

Preferred Qualifications

  • 1+ years of experience in a medical front office/Urgent Care position
  • Experience with electronic health record (EPIC)
  • Knowledge of medical terms

Benefits & Perks

Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits