Join Daiichi Sankyo, a leader in pharmaceutical innovation, as a Senior Analyst for Veeva CRM. This role focuses on enhancing CRM functionality and supporting the Omnichannel Marketing team through analysis, implementation, and collaboration with various stakeholders.
Key Responsibilities
Analyze sales and marketing business requirements for Veeva CRM
Identify opportunities for process improvement and enhance CRM functionality
Document system configurations, data flows, and training documentation
Develop and maintain understanding of Veeva CRM and Omnichannel Marketing
Troubleshoot and resolve issues related to Veeva CRM
Collaborate with external vendors and internal IT teams
Required Qualifications
Bachelor's Degree in Information Systems, Computer Science or business related discipline
2 years of proven hands-on experience administering, configuring, and supporting Veeva CRM
Preferred Qualifications
Strong understanding of pharmaceutical and life sciences industry processes and regulations
Proficient in business analysis, process mapping, and functional requirements gathering
Excellent communication and interpersonal skills
Strong problem-solving and analytical thinking abilities
Ability to manage multiple priorities and meet deadlines
Veeva CRM or Veeva Vault certifications
Knowledge of ITIL processes and Service Management principles