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Job Description
Join USAA as an Organization and Workforce Design Consultant, where you'll drive strategic initiatives to optimize organizational structures and enhance workforce capabilities. This role is pivotal in shaping the future of work through innovative design and collaboration with senior leaders.
Key Responsibilities
Collect, analyze, and interpret data related to organizational structures, roles, and skills
Implement and support the use of organizational design tools and frameworks
Collaborate with HRBPs and leaders on organizational design tasks and requests
Assess current-state organizational structures, governance, and capabilities
Support and provide feedback on the design of inclusive, data-driven job designs
Conduct skills gap analyses to identify critical capabilities
Assist in facilitating planning workshops and co-creating organizational strategies
Support the alignment of organizational planning with HR, Finance, and other functions
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
Required Qualifications
Bachelor’s Degree or 4 years of related experience
4 years in organizational design, workforce strategy, or related fields
Experience with data analysis and reporting
Solid understanding of organizational design principles
Strong analytical and problem-solving skills
Preferred Qualifications
Experience with AI tools for job analysis, skill mapping, and workforce planning
Experience in insurance and/or banking sectors
Experience with design thinking and agile methodologies
Expertise leveraging AI to drive scale and sustainability
Strategic systems thinker with a bias for action
Exceptional communication and storytelling skills
Comfortable navigating ambiguity and complexity
Passionate about building inclusive, future-ready organizations
Substantive change planning and execution experience
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with paid holidays plus 16 paid volunteer hoursVarious wellness programsCareer path planning and continuing education