Join Optum as a Medical Office Specialist in Corvallis, OR, where you'll provide exceptional patient care and support a team dedicated to improving health outcomes. Enjoy a collaborative environment, competitive pay, and a comprehensive benefits package that promotes work-life balance.
Key Responsibilities
Participate in maintaining a culture consistent with the Service and Behavioral Standards Handbook
Greet patients, answer phones, book appointments, and verify insurance coverage
Notify back-office staff of patient arrivals
Manage provider schedules for accuracy
Participate in the orientation and training of new employees
May work at multiple sites as needed
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in a service-related industry or 6+ months of customer service experience in a professional office setting
Preferred Qualifications
Intermediate computer and telephone skills, including Microsoft Office suite
Excellent proven customer service skills
Ability to work well with providers, clinical staff, and patients
Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution