Patient Care Coordinator (Float) - Metro West Area, MA
Optum
Southborough, MA
15 days ago
$16.88 - $33.22
Job Description
Join Optum as a Patient Care Coordinator (Float) where you will play a vital role in enhancing patient care across multiple locations. Your responsibilities will include managing patient information, scheduling appointments, and providing support to healthcare teams, all while working in a dynamic environment that fosters professional growth and inclusivity.
Key Responsibilities
Travel to multiple locations as a float patient service specialist
Obtain and verify patient information and insurance details
Maintain medical records and handle appointment scheduling
Answer phone calls and perform referral documentation
Collaborate with healthcare teams to ensure continuity of care
Required Qualifications
High School Diploma/GED (or higher)
1+ years of healthcare and/or front desk administrative experience
Access to reliable transportation
Preferred Qualifications
1+ years of experience working in a medical front office position
Experience working in a fast-paced environment
Intermediate level of computer proficiency including MS Word, Excel, Outlook
Knowledge of Epic EMR software
Ability to work independently, adapt, & multitask
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical, Dental, and Vision plans401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee Discounts and Assistance Program