Associate Patient Care Coordinator - Carrollton, TX
Optum
Carrollton, TX
2 days ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator and play a vital role in enhancing patient experiences by efficiently managing clinic operations such as patient registration, appointment scheduling, and insurance verification. Be part of a diverse team dedicated to improving health outcomes and making an impact on communities.
Key Responsibilities
Greets patients as they arrive and manages wait time
Handles patient check-in and check-out tasks including insurance verification
Collects co-payments, co-insurance, and deductibles
Manages cashier box and daily deposits
Processes walk-in patients and visitors
Answers phones and schedules appointments
Maintains and manages medical records
Establishes effective working relationships with patients, employees, and the public
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience with strong communication skills both in person and via phone
Intermediate level of proficiency with Microsoft applications
Preferred Qualifications
1+ years of related medical office work experience, including data entry
1+ years of working knowledge of general office procedures
Experience with EMR computer applications
ICD 10 and CPT coding experience
Working knowledge of medical terminology
Bilingual Spanish/English
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)