Social Media Content Moderator - French Bilingual - Onsite
Teleperformance USA
Palm City, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator where you'll review and moderate user-generated content to ensure compliance with community guidelines. This role offers an engaging work environment and the opportunity to make a difference in the digital space while enjoying comprehensive benefits and a supportive culture.
Key Responsibilities
Moderate user-generated content on client platforms
Review content to ensure compliance with community guidelines
Participate in refresher training on policies
Review, classify, and eliminate sensitive content
Investigate and resolve complex content issues
Comply with corporate confidentiality policies
Provide trends and insights for process improvements
Remain up-to-date on workflow changes and policies
Required Qualifications
Experience navigating internet websites including social media
Strong spelling, grammar, and reading skills
Strong emotional intelligence and resilience
Attention to detail
Ability to be flexible to meet changing business needs
Logical problem-solving skills
Availability to work various shifts
Experienced with Windows operating systems
Strong computer skills with ability to use multiple programs simultaneously
Ability to type 25 wpm
Over 18 years of age
High School Graduate or GED or higher
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k, etc.)Paid Time OffEmployee wellness and engagement programs