Join DISH as a Retention Call Center Agent and enjoy a supportive environment with paid training and uncapped commission. You'll excel in a role focusing on inbound calls, helping customers with their needs and driving sales through exceptional service.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion
Growth mindset
Customer service
Dependability
Integrity
Benefits & Perks
Paid full-time trainingCareer growth opportunitiesUncapped commissionRewards and recognition program with high-value prizes & tripsComprehensive benefits including medical, dental, vision, life insurance, HSA, 401(k) with company match, employee stock purchasing program, and tuition reimbursementExclusive perks including complimentary DISH TV and discounts on Sling TV and Boost Mobile