Join Johns Hopkins Medicine as a Patient Service Representative to support administrative operations and enhance the patient experience. You'll work closely with families and clinical staff to ensure smooth scheduling and registration processes at the Land O' Lakes location.
Key Responsibilities
Greet patients and enhance customer experience
Control and file patient charts
Schedule and pre-register patients
Assist in eligibility and authorizations
Check-in and check-out patients
Enter charges and handle cash
Required Qualifications
High School diploma, GED, Certificate of Completion or equivalent
1 year of medical office or customer service experience
Knowledge of healthcare business office procedures