Emergency Department Patient Registration Representative - Chandler, AZ
Optum
Chandler, AZ
16 days ago
$16.00 - $28.85
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Job Description
Join Optum as an Emergency Department Patient Registration Representative, where you'll play a vital role in patient care by handling registration and administrative duties in a fast-paced clinical environment. Enjoy a competitive salary, comprehensive benefits, and a commitment to your professional development while making a difference in the lives of patients.
Key Responsibilities
Complete the registration process by collecting patient demographics and verifying insurance eligibility
Enter and verify patient data in real-time using computer systems
Process referrals and pre-authorizations according to insurance plan requirements
Collect patient co-pays and discuss financial obligations with patients
Identify and attempt to collect outstanding balances from previous visits
Respond to inquiries from patients and caregivers with compassion
Generate and analyze patient data reports
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in a hospital, office setting, customer service setting, or phone support role
Ability to work dayshift hours during the duration of new hire orientation
Preferred Qualifications
Experience with Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician office or any medical setting
Experience in insurance reimbursement and financial verification
Experience in requesting and processing financial payments
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Ability to perform basic mathematics for financial payments
Benefits & Perks
Paid Time Off (PTO) and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)