Join Enterprise Bank and Trust as a Bilingual Financial Services Representative, where you'll be the front-line customer service associate, creating a welcoming environment and assisting clients with their banking needs while contributing to community success.
Key Responsibilities
Open new accounts for commercial and consumer clients
Handle teller transactions and maintain cash drawer
Provide outstanding customer service for lobby and phone requests
Research and resolve client problems
Participate in training programs
Assist in opening and closing the branch
Comply with department and company policies
Required Qualifications
Bilingual (Spanish and English)
Strong math and problem solving skills
Excellent interpersonal and customer service skills
Ability to maintain confidentiality of client transactions
Team-oriented with a positive attitude
Strong oral and written communication skills
Ability to operate standard office equipment
Ability to prioritize and handle multiple tasks
Strong organizational skills and detail-oriented
Knowledge of bank operations, products, and services
Knowledge of banking laws and regulations
Preferred Qualifications
Associates degree in business related field or two years related experience
Experience working in an environment with individual and team goals
Customer service experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunitiesProfessional growth opportunities