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Job Description
Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative and play a vital role in managing patient accounts with accuracy and compassion. You'll handle insurance processes, payment posting, account reconciliation, and customer service while ensuring compliance with healthcare regulations. Your expertise will help maintain precise financial records and enhance patient interactions.
Key Responsibilities
Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays
Accurately record payments received from patients and insurance companies in the billing system
Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances
Interact with patients and their families to address billing inquiries
Initiate collection efforts for past-due accounts, adhering to ethical practices
Maintain detailed and accurate records of all interactions and transactions related to patient accounts
Ensure strict compliance with healthcare billing regulations, including HIPAA
Generate regular reports on accounts receivable status, collections efforts, and billing performance
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability