As a Retail Print Sales Specialist at Staples, you'll provide outstanding customer service and solutions for print needs. You'll engage with customers, produce high-quality print products, and be part of a dynamic retail culture. Enjoy flexible hours and great perks while helping customers achieve their printing goals.
Key Responsibilities
Greet customers as they enter the Print Solutions department and respond quickly and attentively
Ask open-ended questions to build relationships and understand customers' copy print needs
Use order intake tools to capture project information and offer an appropriate total print solution
Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
Ask qualifying questions during consultation to generate potential leads
Be flexible to perform other duties as assigned (e.g., assist customers with shipping)
Required Qualifications
Able to work a flexible schedule based on the store’s needs
Able to work with many customers to provide a total solution
Attention to detail and keen eye to notice quality issues
Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously
Benefits & Perks
Flexible part-time hoursGenerous paid time offWeekly payCareer growth opportunitiesAssociate discounts on in-store and online merchandise, services, and warranty plansDiscounts at hundreds of retailers, restaurants, and more401(k) plan with a company matchDental and vision insurance