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Ramp & Customer Service Agent

Horizon Air

Kalispell, MT
2 days ago
$18.32/hour

Job Description

Join Horizon Air as a Ramp & Customer Service Agent, where you'll assist guests and handle ramp functions in a dynamic airport environment. Enjoy a supportive team atmosphere, flexible scheduling, and a comprehensive benefits package designed to take you places.

Key Responsibilities

  • Assist guests with travel needs in a fast-paced environment
  • Work outdoors in all weather conditions performing ramp functions
  • Perform boarding and gate duties
  • Process and secure guest luggage
  • Load and offload luggage and cargo using conveyor belts
  • Perform aircraft grooming and security searches
  • Complete other duties as assigned

Required Qualifications

  • Strong written and verbal communication skills
  • Ability to juggle multiple tasks in a fast-paced environment
  • Valid unexpired driver’s license
  • Ability to learn and operate a computerized reservation system
  • Typing speed of at least 25 WPM
  • Ability to consistently lift 50 pounds
  • Ability to stand for long periods
  • Ability to bend, stoop, squat, reach and grasp
  • Ability to perform basic mathematics
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Ability to participate in paid training that may require overnight travel
  • Ability to obtain USPS Mail Handling Certification (if required)
  • Ability to obtain airport security clearance
  • Ability to communicate in English
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.

Preferred Qualifications

  • A minimum of 1 year of customer service or community service experience

Benefits & Perks

Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive medical, dental, and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off