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Job Description
Join WestRock as a Manufacturing Execution Systems (MES) Analyst and play a vital role in optimizing production at our paper mills. Collaborate with stakeholders, enhance technology capabilities, and ensure operational excellence through innovative solutions.
Key Responsibilities
Maximize manufacturing execution systems to optimize production
Collaborate with stakeholders to enhance capabilities and achieve operational excellence
Design and configure IT software applications
Provide application support including troubleshooting and design analysis
Develop and document business processes, MES system configurations, and designs
Conduct user training sessions
Perform data analysis and troubleshooting
Work collaboratively with internal IT personnel and external contractors
Required Qualifications
Experience with operating a mission-critical application in a manufacturing environment
Ability to meet deadlines and manage multiple priorities
Proficiency in business process analysis and systems design
Skilled in developing documentation and training materials
Strong communication abilities
Adequate IT and process knowledge
Capacity to collaborate effectively in a matrixed environment
Ability to solve time-sensitive support issues independently
Effective collaboration with end-users and management
Competence in managing expectations and handling challenging situations
Organizational and planning skills
Preferred Qualifications
Experience with complex stored procedures and expressions in Microsoft SQL Server
Knowledge of shop floor interfaces, DCS/PLC, OPC, Kepware, Microsoft SQL SSRS, and Crystal Reports
Ability to independently convert functional requirements into software code
Experienced in running mission-critical applications in high availability environments
Familiar with help desk software and processes
Knowledgeable in Agile/Scrum methodologies
Willing to travel up to 25%
College degree or 10 years of equivalent work experience in IT or paper mill operations
Benefits & Perks
Corporate culture based on integrity, respect, accountability, and excellenceComprehensive training with numerous learning and development opportunitiesAttractive salary reflecting skills, competencies, and potentialCareer with a global packaging company focused on Sustainability, Safety, and Inclusion