Join Avis Budget Group as a Customer Experience Associate and thrive in a dynamic environment where your people skills and attention to detail will enhance customer satisfaction. Be the face of our brand, ensuring seamless interactions from rental to return.
Key Responsibilities
Deliver a best-in-class experience for all customers
Collaborate with team members and management to coordinate vehicle pick-up and drop-off
Communicate proactively with premium-level customers to confirm logistics and special requests
Greet customers warmly and assist with luggage
Provide premium customer experience by delivering vehicles directly to customers
Required Qualifications
Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
Ability to lift up to 50 pounds
Benefits & Perks
Bi-weekly hourly wageOn-the-job trainingPaid time offMedical, Dental and Other InsuranceFlexible spending account opportunityRetirement benefits (401k)Employee discounts on car rentals and purchases