Join Johns Hopkins Medicine as a Clinical Customer Service Representative, where you'll be the key contact for patients and healthcare teams in a fast-paced environment. Enjoy a competitive benefits package while providing exceptional service.
Key Responsibilities
Serve as the central point of contact on the care unit
Assist patients, families, and healthcare team members
Perform daily duties with a professional and friendly attitude
Required Qualifications
High School Diploma or equivalent
Minimum of 6 months in healthcare or office setting
Substantial interpersonal skills
Ability to build positive relationships
Proficiency with Microsoft Word
Preferred Qualifications
Proficiency with presentation and spreadsheet software
Ability to learn clinical and administrative systems
Benefits & Perks
Full medical, dental, and vision plansPaid time off (PTO)Tuition reimbursement for employees and dependentsUp to $1,000 annually for practicing self-careEmployee Referral Program Bonus