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Job Description
Join The Jewish Board as the Director of Operations, where you'll oversee the agency's real estate portfolio across New York City. You'll manage teams, ensure efficient property operations, and uphold safety standards while driving continuous improvement in facilities management.
Key Responsibilities
Supervise day-to-day operations for all agency properties across five NYC boroughs
Monitor and ensure timely response to open sysaid tickets
Manage and mentor area managers overseeing handymen teams
Collaborate with Mechanical, Electrical, and Plumbing contractors for complex maintenance issues
Ensure life safety vendors adhere to contract standards
Develop and implement performance metrics for operational effectiveness
Required Qualifications
Minimum of 10 years working as a tradesperson, preferably in mechanical, plumbing, or electrical fields
At least 5 years of managerial experience overseeing teams or operations
Verifiable experience and knowledge with technical building systems
Fluency in English
Valid driver's license
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements and contract management
FDNY licenses such as an F80
Ability to develop and analyze performance metrics
Prior experience managing large real estate portfolios