C

Customer Relationship Advocate

Citizens

Barrington, RI
1 month ago
Salary is commensurate with experience.

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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Citizens as a Customer Relationship Advocate to engage with affluent clients, providing personalized financial planning and exceptional service. Collaborate with Wealth Advisors to exceed client expectations and grow business through strategic financial conversations. This position offers a supportive culture focused on professional development and continuous coaching.

Key Responsibilities

  • Acquire and onboard new affluent and high-net-worth clients
  • Grow net deposits, investments, and lending balances
  • Deepen and retain client relationships through proactive outbound engagements
  • Provide exceptional, high-touch client experiences
  • Engage Wealth Advisors and Certified Financial Planners
  • Leverage Salesforce CRM to track activity

Required Qualifications

  • Bachelor’s degree (preferred)
  • 3 - 5 years of banking, wealth management or other relevant equivalent experience
  • Experience working with affluent and high net worth clients
  • A minimum of two licenses required: SIE, Series 6 (or 7), 63 (or 66), and Life and Health, Accident Insurance Licenses
  • Demonstrated success in a client-centric, initiative-taking sales environment
  • Excellent written and verbal communication skills

Preferred Qualifications

  • Additional licenses can be obtained within a specific timeline upon hire
  • Knowledge of industry regulatory requirements

Benefits & Perks