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Associate Billing Representative - National Remote

Optum

Dallas, TX
25 days ago
$16.00 - $28.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as an Associate Billing Representative and play a vital role in improving health outcomes. In this full-time remote position, you'll assist customers with billing inquiries and help resolve issues, all while enjoying a supportive and inclusive work environment.

Key Responsibilities

  • Assist customers with payment processing and billing questions
  • Follow up on claim denials while contacting insurance companies
  • Verify customer data and resolve outstanding balances
  • Maintain accurate documentation for all transactions
  • Manage payment status and billing records
  • Meet established productivity and quality standards

Required Qualifications

  • High School Diploma / GED or equivalent work experience
  • Must be 18 years of age or older
  • 1+ years of medical collections and/or medical billing experience
  • 1+ years of experience working with insurance companies on denied healthcare claims
  • Computer skills, including working knowledge of Microsoft Windows and navigation
  • Ability to work Monday - Friday during normal business hours, including occasional overtime

Preferred Qualifications

  • Experience navigating insurance portals
  • Familiarity with HCFA 1500 claim form

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution