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PATIENT SERVICES REP

Cooper University Health Care

Cherry Hill, NJ
1 day ago

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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Cooper University Health Care as a Patient Services Representative and be the first point of contact for patients, ensuring a positive experience while managing registrations, appointments, and patient outreach. Enjoy a supportive work environment with competitive benefits and opportunities for growth.

Key Responsibilities

  • Greets patients and guests while providing an excellent patient service experience
  • Performs registration functions including updating/validating demographics and insurance information
  • Makes appointments and collects co-pays
  • Communicates with multidisciplinary team members and maintains regulatory standards
  • Performs patient outreach and call backs

Required Qualifications

  • High School Diploma or equivalent
  • Minimum one year of recent registration or billing experience in a medical facility
  • Excellent organizational, written/verbal communication, and teamwork skills
  • Demonstrated performance of excellent customer service skills

Preferred Qualifications

  • Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals
  • Epic experience
  • NAHAM Certified Healthcare Access Associate (CHAA) certification

Benefits & Perks

Comprehensive benefits program including health, dental, vision, life, and disability insuranceRetirement planOpportunities for career growth through professional development