Assistant Store Leader, Customer Experience & Outreach
Crate & Barrel
Tucson, AZ
12 days ago
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Job Description
Join Crate & Barrel as an Assistant Store Leader to empower and inspire a sales team dedicated to delivering exceptional customer experiences. In this leadership role, you will manage operations, coach associates, and drive sales while fostering a positive store environment.
Key Responsibilities
Manage and delegate workload with the Store Leader
Establish and communicate sales and operational metrics
Coach and develop store associates
Promote and drive sales as the Leader on Duty
Analyze KPI results and develop actionable goals
Ensure exceptional customer service
Communicate sales and associate performance with management
Required Qualifications
2+ years customer service or retail leadership experience
Strong communication, interpersonal, and problem-solving skills
Strong delegation skills in support of execution and driving results