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Membership Sales Ambassador Full Time

BJ's Wholesale Club

Marengo, OH
18 days ago
$16.50 - N/A

Job Description

Join BJ's Wholesale Club as a Membership Sales Ambassador and play a key role in providing exceptional service to our members. You'll be responsible for promoting membership programs, assisting with customer inquiries, and ensuring a positive shopping experience.

Key Responsibilities

  • Execute Acquisition 365, renewing, upgrading, cross-selling BJ's Loyalty Programs
  • Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
  • Deliver service excellence through all points of contact
  • Promote BJ's value proposition regarding acquisition, retention, and member experience
  • Convert potential members by pitching membership programs
  • Resolve member concerns in a courteous and timely manner

Required Qualifications

  • Prior front line/customer service or previous sales experience preferred
  • Results driven with proven success in goal achievement

Preferred Qualifications

  • Basic math skills preferred
  • Computer proficiency preferred

Benefits & Perks

Weekly payFree BJ's Inner Circle and Supplemental membershipsGenerous time off programs including vacation, personal, holiday, sick leaveBenefit plans including medical, dental, vision, and HSA401(k) plan with company match