This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Patient Care Coordinator, where you'll play a vital role in improving health outcomes by ensuring patients receive the care and resources they need. In this full-time position, you'll support the healthcare team by verifying insurance, addressing patient inquiries, and managing schedules, all while contributing to a culture of inclusion and growth.
Key Responsibilities
Verifies and authorizes patient insurance coverage and eligibility
Addresses patient-care related telephone calls and provides information
Identifies and responds to emergency needs by contacting physicians/providers
Resolves patient inquiries regarding clinic schedules and billing concerns
Documents information in the computer system and prepares patient charts
Schedules and coordinates patient visits and medical procedures
Maintains communication with patients regarding appointment information
Completes and maintains patient schedules
Required Qualifications
High School Diploma/GED (or higher)
1+ years of healthcare, customer service, and/or administrative experience
Access to reliable transportation and valid US driver's license
Preferred Qualifications
Additional specialized medical secretarial/medical office training
Superior customer service skills, including the ability to multi-task and resolve patient concerns in a timely manner
Ability to think critically and exercise sound judgment
Excellent communication, interpersonal and organizational skills
Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc.
EPIC experience
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)