Join USAA as a Customer Service Advisor, where you'll empower business owners with tailored insurance solutions in a supportive, full-time role. Enjoy comprehensive training and benefits while making a meaningful impact in the military community.
Key Responsibilities
Advise business owners on insurance and risk management
Take incoming calls and provide solutions based on product offerings
Build and maintain relationships with members and insurance carriers
Classify businesses and provide risk management solutions
Research industry trends and regulatory changes
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience or experience in a commercial insurance setting
Valid Property and Casualty insurance license for home state or ability to obtain it
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience writing new business
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hoursWellness programs and career path planning